Data residency
This page explains where StreamBuild stores and processes your data, and the options available for organizations with stricter requirements.
1. Where your data lives
StreamBuild stores and processes customer data in Canadian regions. In normal operation, your data does not leave Canada.
2. Standard hosting
The standard service runs on Google Cloud's Canadian region in Toronto. Data at rest is encrypted, and data in transit is encrypted with modern protocols. Each agency has its own isolated database.
3. AI processing location
Owned AI features send the needed records to an enterprise AI provider under zero data retention terms. We select processing that keeps data within approved regions and does not retain content after the response.
4. Sovereign Canadian tier
For tenants with OCAP, federal, or regulated requirements, StreamBuild offers a sovereign tier operated on Canadian owned, Protected B assessed infrastructure. We describe this option honestly and will walk your team through exactly what it covers before you commit.
- Canadian owned infrastructure
- Protected B assessed environment
- Suitable for OCAP commitments
- Fit for federal and regulated tenants
5. Backups
Backups are stored in Canadian regions with the same encryption and isolation as production data.
6. Documentation
We can provide a data residency letter, a subprocessor list, and a security whitepaper on request.
This document is a working draft published for transparency during StreamBuild's development phase and will be reviewed by counsel before commercial launch.